GLO Skin Care’s Appointment and Payment Policies

GLO Skin Care’s Appointment and Payment Policies

Appointment and Payment Policies

Cancellation Policy and Fees

GLO Skin Care’s Appointment and Payment Policies are strictly followed for all Patients. We understand that everyone has things that come up – work, kids, or emergencies. In the world of 2020, GLO Skin Care’s Appointment and Payment Policies have an even greater importance, as we are only permitted to schedule at 25% capacity. Many people do not understand, though, that when we make appointments with you, it is not one-way – our staff is waiting to meet with you as much as you are with them. We have a waiting list for other clients/ patients that want the same times or appointments as you, and we cannot accommodate them due to our prior commitment to you. We are less likely to be able to fill the time slot your appointment occupied without at least a 24 hour cancellation notice.

If you wish to review the Appointment and Payment Policies document please click here.

Because we want to provide each of our clients with the best service and experience from the moment they schedule their appointment, we are more than willing to cancel or reschedule your appointment if you do so in a reasonable amount of time. We kindly request the courtesy of giving us the following notice for cancellation or rescheduling:

  • 24 hours’ notice for a single service
  • 48 hours’ notice for multiple services

Late Arrivals: Arriving late will deprive you of precious treatment time. If you are running late, a phone call is always appreciated. To avoid delaying our next guests, your service will need to end on time regardless of when you arrived. If you arrive 15 or more minutes late for your appointment, we reserve the right to reschedule it.

Rude, loud, discourteous or disorderly guests will be asked to leave.

We reserve the right to REFUSE service to anyone at any time.


What is the procedure if I must cancel an appointment?

24 hours notice for a single service, 48 hours’ notice for multiple services must be given to cancel any spa or medical appointments. Spa & Medical services are provided by sought after professional Physicians, Aestheticians, and Registered Nurses. Please pay us the courtesy of a phone call 24 hour in advance if you must cancel or reschedule.

What are the cancellation policies and fees?

We require at least a 24-hour cancellation notice or a $50 cancellation fee will be charged. No-shows will be charged $100.

Scheduling an appointment is your reminder, agreement and your acceptance of these policies. Your next service or treatment will not be performed until your cancellation fee(s) are paid in full.

What if I paid for a package and had to move or never used the remainder, could I receive a refund?

In accordance with GLO Skin Care’s Appointment and Payment Policies, if you paid for a package in house at a regular pricing we will prorate the unused services and charge a 40% cancellation fee.

If you purchased at a special pricing and did not complete the package the purchase in non-refundable. Also, if you purchase a package, service, or product at special promotional pricing, neither the services nor products are transferrable for credit towards any other products or services. All service or product purchases made at GLO Skin Care that are procured using special/ promotional pricing at any time throughout the year, are final.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our technicians’ schedule filled, thus better serving everyone.

I purchased a package at GLO Skin Care, how long do I have to use the services?

All packaged or single services must be used within 12 months from the sale date or they are no longer valid. After 12 months the package becomes inactive and the services can’t be utilized and the package and services have NO monetary value. In this matter no exchanges, transfers, credits, or refunds can take place from the expired package or services.

Thank you for your cooperation in this matter and consideration for your fellow guests.

Find out more About GLO Skin Care

ThermoClear at GLO Skin Care


ThermoClear USA has the latest in radio frequency machines technology. It utilizes both low radio frequency and high radio frequency. It can treat ALL skin types on epidermal skin imperfections. These skin imperfections include small Spider Capillaries, Cherry Angiomas, Milia, Acne and Skin Tags. They also include Sebaceous Hyperplasia, Fibromas, Cholesterol Deposits and Sun Spots / Age Spots.

Results in Seconds

The ThermoClear USA Pro High/Low Radio Frequency machines are an effective skin treatment system of a wide range of common minor skin irregularities. ThermoClear typically requires only one treatment and the results are instantaneous.

Product Description

The ThermoClear systems allows you to remove unwanted imperfections in seconds with minimal discomfort. This radio frequency machine (low and high radio frequency) will help you remove sun spots, age spots, moles, acne scars, injury scars, cholesterol deposits, sebaceous hyperplasia, keratosis, fibromas, skin tags, cherry angiomas and spider capillaries, among others.

Benefits of ThermoClear Treatments

  • No down time / minimal scabbing
  • Treatment only on skin imperfection area applied
  • Quick treatment lasting only a few seconds
  • Minimal patient discomfort
  • Only effects epidermis layer

What You Can Treat with ThermoClear

  • Fibormas
  • Keratosis
  • Skin Tags
  • Milia
  • Sun and Age Spots
  • Spider Capillaries
  • Cherry Angioma
  • Cholesterol Deposits

ThermoClear Demonstration Video

Recommended Complimentary Treatments

Gummy Smile

Gummy Smile

A gummy smile or disproportionate amount of gum tissue along your teeth is referred to as a “gummy smile.” A gummy smile can make your teeth appear small or oddly shaped. A gummy smile can get in the way of brushing and flossing your teeth.

Treatment for Gummy Smile

There are surgical options that should be explored to ensure your condition is only in the lips. If it is in the bone, these procedures are often quite costly and painful.

At GLO Skin Care, we offer a simple, much less expensive option to correct your gummy smile, “onabotulinumtoxina”, Botox®. Botox® requires a consultation and then virtually a few painless minutes of your day. The makers of Botox®, Allergan, warns the full effects of Botox® may not be visible for a full 14 days, typically you will experience gradual changes within the first 3-4 days. Post-treatment you well on your way to be more confident when you smile.

How Botox® Helps to Correct Gummy Smile

For many years, medical professionals have been injecting Botox® into the “elevator muscles” of the upper lip. Just like other areas of the face it works by blocking acetylcholine, therefore, inhibiting contraction of the upper lip when smiling. A study in 2014, in the Aesthetic Surgery Journal found the off-label use of Botox® to be a safe and effective procedure for gummy smile.


The average patient reports Botox® longevity to be about 3-4 months in the gummy smile. Typically you will experience that gradual wear-off effect that allows you plenty of notice to schedule your next treatment.

Next Steps

As always at GLO, we believe every face is different and should be treated as such. Therefore, we recommend you consult with your dentist or oral surgeon first to have your condition diagnosed. Then, make an appointment with us and we will be sure to help you smile with a lot more confidence!

Please visit our Problem Areas section for additional assistance with what service(s) are best for you.



JUVÉDERM® is the #1 selling collection of hyaluronic acid fillers in the US. Each product in the JUVÉDERM® collection of fillers adds volume to a different area of the face to lift cheeks, smooth parentheses lines, or plump the lips. The results are subtle and long-lasting.

What Areas Can Be Treated with JUVÉDERM®?

JUVÉDERM® is appropriate for any area of the face, including lines and creases around the mouth, nose, and forehead. The procedure can be used for facial contouring as well as to improve the appearance of scars. JUVÉDERM® can also be used to enhance the size and shape of the lips. All of these areas will show distinct improvement after treatment with JUVÉDERM® filler.


JUVÉDERM® Products Focus on Different Areas of the Face


VOLUMA® XC is the only filler proven to last up to 2 years in the cheek area.


JUVÉDERM® XC instantly smooths moderate to severe parentheses lines and wrinkles around your nose and mouth for up to 1 year.


VOLLURE™ XC softens moderate to severe facial lines and wrinkles to create a smoother appearance for up to 18 months.


JUVÉDERM VOLBELLA® XC adds volume to the lips and smooths vertical lip lines, giving you results that last through 1 year with optimal treatment.

What is Hyaluronic Acid?

Hyaluronic acid (HA) is a naturally occurring substance that delivers nutrients to the skin, helping the skin retain moisture and softness and adding volume. Hyaluronic acid is a substance naturally found in the human body. Since the hyaluronic acid in JUVÉDERM® is created by biosynthesis in a laboratory, patients are not required to take an allergy test before receiving treatment.

GLO Facebook

Carmen Kitts – Johnson, RN

Carmen Kitts – Johnson

Carmen Kitts – Johnson, RN

Executive Director

Ms. Carmen Kitts – Johnson is a seasoned registered nurse with more than a decade of experience in hospital and private practice nursing. She spent 10 years working in clinical settings: emergency medicine, oral maxillofacial surgery, and in an operating room. Carmen decided to focus on the medical spa industry because, after 5+ years of doing medical aesthetics, she was determined to open her own office to personally be able to assist clients on their journey for self-confidence and satisfaction.

Carmen enjoys spending time with her family, which includes her two sons and her husband. She also enjoys working on home renovation projects at her home and being surrounded by her family’s 10+ pets.


Carmen is highly trained and hold certifications in:

  • Injectables
    • Allergan (BOTOX®, Juvederm®)
    • Bellafill
    • RestyLane®
    • Radiesse®
    • Belotero®
  • Microneedling
  • CoolSculpting®
  • Cutera® Laser Hair Removal
  • Eclipse PRP System
  • Sclerotherapy


  • Finalist for the 2017 Central Pennsylvania Business Woman of the Year
  • Featured in Harrisburg’s Best of the Best Magazine
Dermal Fillers

Dermal Fillers

Dermal fillers help to diminish facial lines and restore volume and fullness in the face.

As we age, our faces naturally lose subcutaneous fat. The facial muscles are then working closer to the skin surface, so smile lines and crow’s feet become more apparent.

The facial skin also stretches a bit, adding to this loss of facial volume. Other factors that affect the facial skin include sun exposure, heredity and lifestyle.

    What dermal fillers can do

  • Plump thin lips
  • Enhance shallow contours
  • Soften facial creases and wrinkles
  • Improve the appearance of recessed scars
  • Reconstruct contour deformities in the face
  • Decrease or remove the shadow of the lower lids
  • Dermal fillers can be very helpful in those with early signs of aging, or as a value-added part of facial rejuvenation surgery

Dermal Fillers